OUR TEAM
We're a dedicated team covering a range of disciplines, each with at least 15 years of experience in the industry,
Elizabeth Grace
DIRECTOR
Elizabeth is the founder of Portfolio Luxe and has over 15 years experience in the luxury goods sector selling and promoting prestige brands to a diverse and international client base.
​
Starting in luxury niche international bath, body & gift brand distribution to high end department stores, independent lifestyle retailers and ecommerce websites throughout the UK and Europe, Elizabeth's clients include Harrods, Selfridges, Fortnum & Mason, Galeries Lafayette and Globus. She developed brand awareness, grew turnover, established key relationships and launched 12 new brands in key target markets.
​
Moving into luxury interiors, tableware and accessories, Elizabeth broadened her knowledge with new mediums. Her extensive knowledge of the luxury retail and hotel sector, interiors and special projects, as well as dealing with cross-border scenarios, has been key in implementing marketing, pricing and development strategies to drive growth in target markets. She has a thorough understanding of different markets and the varied brand positioning needed accordingly.
Eman Charkaoui
SENIOR ACCOUNT MANAGER
Eman specialises in working with interior design clients, projects and large retailers. She has extensive experience working with designers and high net worth clients, having worked at Harlequin London for 6 years, and before that 8 years in charge of the High Net Worth client team at The Wedding Shop.
​
Throughout her career, Eman has worked with many luxury brands, and can effortlessly propose brands and products to co-ordinate with her clients' existing decor, tastes or to sit alongside on project briefs.
​
She effortlessly proposes retail selections that bring a unique assortment to some of the UK's most well known store brands.
Helena McConnell
BUSINESS DEVELOPMENT MANAGER
Helena works with the majority of our new business leads & enquiries, helping to simplify the vast array of products, collections and brands we represent, in line with client briefs and specifications.
​
Having spent 15 years as Buying & Creative Director at The Wedding Shop, Helena's brand knowledge is extensive. She specialises in Tableware, Fine Dining and High Net Worth clients along with the luxury retail sector.
​
Helena works with interior designers, key retail accounts and hospitality clients alike and is always ready and willing to propose the perfect solution to any brief.
Paul Marshall
OPERATIONS MANAGER
With 20 years experience in customer services, operations, marketing and web development, Paul co-ordinates the day-to-day aspects of the business. He ensures that quotes and orders are managed efficiently, co-ordinates and oversees our customer service, and supports our clients with images, videos and other resources.
​
Based in North Tyneside, he is the primary contact for many of our clients in the north and Scotland but works with account managers to support all of our clients behind the scenes.
Paul also leads on our marketing and social media, and makes sure you have the most up to date catalogues, price lists and product information.
Amy-Leigh Wright
CLIENT SERVICES ADMINISTRATOR
With over 10 years experience in customer service, in both retail and business environments, Amy-Leigh joined us in 2022 to strengthen our customer services and client support team. She is often the first point of contact for many of our clients.
​
She manages our busy central mailbox, co-ordinates placing orders, handling general enquiries, raising quotations and ensures our clients receive excellent customer service on behalf of the brands we represent.